Thank you for shopping at Famvize! We are committed to providing the best products and services to our customers. Below are the terms of our return and refund policy.

1. Return Policy

We accept returns within 30 days from the date you receive the product. To be eligible for a return, the product must meet the following criteria:

• The product must be unused and in its original packaging with tags.
• The product must not be damaged, dirty, or show signs of use.
• You need to provide the purchase receipt or order number for verification.

Return Process:

1. Request a Return: Send a return request via email to  info@famvize.com with your order information, reason for return, and, if applicable, pictures of the product.
2. Return Instructions: After receiving your request, we will send you detailed instructions for returning the item.
3. Send the Return: Carefully pack the product and return it as instructed. You will be responsible for the return shipping costs unless the product is defective or not as described.

2. Refund Policy

Once we receive and inspect the returned product, we will process the refund. Refunds will be issued using the original payment method. The refund process may take 7-14 business days from the date we receive the returned product.

Note:

• Defective or Incorrect Items: If the product is defective or not as described, please contact us immediately. We will cover the return shipping costs and proceed with either a refund or replacement of the item as needed.
• Discounted or Promotional Items: Discounted or promotional items may not be eligible for returns or refunds unless otherwise specified in the promotional terms.

3. Shipping Costs

• Return Shipping Costs: You will be responsible for the cost of return shipping unless the product is defective or not as described. In such cases, we will cover the return shipping costs.
• Original Shipping Costs: Original shipping costs are non-refundable unless the return is due to an error on our part.

4. Contact

If you have any questions about our return and refund policy, please contact us at:

• Email:  info@famvize.com

We are committed to providing 24/7 support to ensure that your shopping experience at 4beezee is as satisfactory as possible.